1 in 10 health care encounters involve patient harm. Despite this high number, few patients or providers ever report these events to the health system (a study from the Netherlands, estimates that only 3.6% of these events actually get reported).
The risks that go along with reporting are real.
Patients know that retaliation, being labelled “difficult” and increased hostility when receiving health services can all occur as a result of raising concerns. Providers who report can be at risk of losing their employment, negatively impacting their relationships with colleagues and disciplinary action.
Safespace originated in the health crises of Canadian Indigenous communities where patients and providers face this reality everyday.
“We are willing to share our traumatic experiences in healthcare. The sad reality is that the health system isn’t ready to hear it.”
Organizations you already trust use Safespace to collect experiences previously too risky to share
Unlock patient and provider experience data
It’s tough to improve any system without complete experiential data. Safespace unlocks an untapped data source, designed to integrate with quality improvement instead of quality assurance. Creating a Safespace for all stakeholders - those that report, patients, providers and the health system - is how consistent, sustainable, mindful change occurs.
Safe Space is not about shame and blame. We’re about patterns and solutions.
Our mission is to support patients and providers to share safely, be heard and be supported navigating and impacting healthcare systems.
Additional questions? Send us a message.
Who We Are
The Safespace Networks project is an Indigenous, early-stage tech startup whose mission is to resolve the fears and concerns patients, their families and the providers who participate in their care have when reporting experiences in healthcare settings. We use a deep knowledge of existing systems and technology to crowdsource an anonymous community of facts to create worlds of trust between patients, providers, patient advocacy organizations and health systems.
Our Mission
We are committed to our social mission to support patients to avoid new healthcare harm and adhere to the principles of Ownership, Control, Accessibility and Possession of safe, crowdsourced patient experience data.